Gaming should be enjoyable, not stressful. This page gives you the tools, guidance and honest advice to keep your experience on 99qb within healthy limits – whatever those limits look like for you.
Our Commitment
At 99qb, we genuinely believe that online gaming should be a source of enjoyment – the same way watching a PSL match, following your favourite T20 team or playing a casual game on your phone is enjoyable. It is a form of entertainment that happens to involve money, and like any activity involving money, it works best when it is thoughtfully managed.
Pakistan has a strong cricket culture, and our platform is built around that passion. Watching Pakistan bat against a tough opponent, having a small stake on the outcome, cheering through an over-by-over market – that is the kind of gaming experience 99qb is designed to support. It becomes a problem only when it stops being fun, when it starts affecting your finances, your family life or your mental state.
We are not interested in players who are gaming under financial pressure or out of desperation. That kind of play is not good for the player, and it is not the kind of platform we want to run. The responsible gaming tools on this page are not buried in a settings menu – they are available front and centre because we want every player to know they exist and to use them whenever they are needed, without any hesitation or judgment.
Whether you are a regular player who just wants to put a sensible weekly limit in place, or someone who feels they need a longer break, all of these options are available to you. Contact support at any time and the team will help you apply whichever tool is right for your situation.
Remember: Gaming is for adults only. The minimum age to register and play on 99qb is 18 years. If someone in your home who is under 18 could access your account, please use a private password and consider using device parental controls.
Available Tools
All of the following tools are available to every registered player. None of them require a reason or explanation – just a request to support or a toggle in your account settings.
Set a maximum deposit amount per day, week or month. Once the limit is reached, no further deposits will be accepted for that period regardless of payment method – JazzCash, Easypaisa, Raast or bank transfer.
Takes effect instantlySet a notification to alert you after a certain amount of time in a single gaming session – 30 minutes, 1 hour or any custom duration. A reminder does not force you to stop but gives you a moment to check in with yourself.
Takes effect instantlySet a cap on how much you are willing to lose across a defined time period. Once your net losses for that period reach the limit, your account will prevent further real-money betting until the period resets.
Takes effect instantlyTake a break from 99qb for a defined period – 24 hours, 3 days, 7 days or 30 days. During this time your account is suspended and you cannot log in, deposit or place bets. It reactivates automatically when the period ends.
Your choice of durationIf you feel your gaming is getting out of hand, self-exclusion removes access to your account for a minimum of 6 months. You can request periods of 6 months, 1 year, 2 years or a permanent closure. All promotional communications stop immediately.
6 months minimumReality check prompts can be enabled to show you a summary of your gaming activity at regular intervals – how long you have been playing, what your net result is for the session. Useful for staying grounded during longer casino or slots sessions.
Available in settingsSmart Habits
Decide your monthly gaming budget in PKR before you deposit – treat it like a leisure expense.
If your budget for the session is gone, the session is over. Chasing losses almost never ends well.
Your gaming money should come from a separate allocation – never from rent, bills or essential spending.
Set a session time limit before you open the platform. Stick to it whether you are winning or losing.
Gaming late at night when tired leads to worse decisions. A fresh mind makes for a better session.
Step away regularly even during a good session. Breaks reset focus and help maintain perspective.
Example Budget
This is just an illustrative example. Your numbers will depend entirely on your own income, expenses and personal situation. The point is that gaming should be a small, fixed, planned portion of discretionary spending – not a variable that grows based on session outcomes.
Gaming sits firmly within what you can afford to lose – not something that affects your essential spending.
Know the Signs
These are genuine signals worth paying attention to. If several of these feel familiar, it is worth taking a step back – use the cooling-off or self-exclusion tools, or speak to someone you trust.
You deposit more than your planned budget or dip into money set aside for bills, food or other essentials.
After a losing session, you deposit again immediately to try and win back what you lost.
Sessions regularly run much longer than you planned, often late into the night.
You feel the need to hide your gaming from family members or feel guilty after sessions.
You feel restless, anxious or irritable when you cannot access gaming or during periods away from it.
You borrow money from friends or family specifically to fund gaming deposits.
If any of these apply, please use the self-exclusion or cooling-off tool immediately. Contact 99qb support and the request will be processed without delay and without requiring any explanation from you.
Self-Assessment
These are not trick questions. They are honest prompts. A yes to one or two is a nudge to review your limits. A yes to several means it is time to take a break.
Need Help?
Log in to your 99qb account and navigate to the Responsible Gaming section in your account settings. Deposit limits, session reminders and loss limits can all be set directly from this panel without needing to contact support.
For cooling-off periods and self-exclusion requests, contact the 99qb support team directly. Self-exclusion is processed immediately upon request. You do not need to provide a reason. The support email is in the footer of this page.
Response time: Cooling-off and self-exclusion requests are acted on within minutes of being received. If you have sent a self-exclusion request and not received confirmation within one hour, please follow up immediately as the request may not have been received.
If you feel gaming is becoming a serious problem and you want to talk to someone outside of the platform, speaking with a trusted family member, a close friend or a professional counsellor is a genuine and valuable option. There is no shame in acknowledging that a habit has grown beyond its intended size and that support is needed.
Self-exclusion from 99qb does not prevent you from accessing other platforms, so professional support combined with a disciplined break will be more effective than platform restrictions alone if the problem feels significant.
If you are ready to join 99qb, do so with a clear budget in mind. Set your deposit limit on day one, enjoy the cricket betting, PSL markets, live casino and slots – and know that the tools to stay in control are always available to you.
18+ only. Gaming is entertainment. Only deposit what you can genuinely afford to lose.